Updating a Quick Reply

On the Quick Replies Index Page, by clicking on the “Actions” button on the line where the quick reply to be updated is in the quick replies list, clicking on the “Edit” option, the Quick Reply Update Page will be accessed. In the Quick Reply Update Page form, all the components in the form of the “Create Quick Reply” page and the data recorded in the selected quick reply are included in these components. After the desired edits are made, you can click the “Update Quick Reply” button to complete the quick reply update process.

Quick Reply Update Page
Figure 32: Quick Reply Update Page

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