Channel Accounts Management

This is the page where the listed channel accounts are listed according to their added dates when the “Channel Accounts” module is clicked under the “Administration” menu from the main menu. At the top of the channel accounts list, there is a “Create Channel Account” button where we can add a new user, a search text box and button where you can search for channel accounts, and a selection list where we can choose how many channel accounts will appear in the channel accounts list. At the bottom of the channel accounts list, there are page change buttons. The “Actions” button is used to perform other actions regarding channel accounts. With this button, they can update and delete their channel account information. In addition to this module, in the “Actions” button;

For Web Chat channels;

  • “Show Chat Widget Code” option,
  • “Customize web chat widget” option,
  • “Chat Survey Results” option  are available.
Figure 61: Actions button options for web chat
Figure 61: Actions button options for web chat
Figure 62: Channel Accounts Management
Figure 62: Channel Accounts Management

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