Flexxii Knowledge Base

Flexxii is an omnichannel marketing and customer service platform. Whatsapp, Facebook, Twitter, WebChat over Dynamics 365, Salesforce, Wordpress, etc...

Calls

4

Configuration of the Call Channel Viewing Call Information Calls Screen and Making a Call Calls Index Page

Calls Index Page Calls Screen and Making a Call Viewing Call Information Configuration of the Call Channel

Conversation Screens

16

Subcategories New Popular

Archived Closed Deleted Flex-Inbox Inbox

Defining IFrame in Flex-Inbox Flex-Inbox Deleted Conversations Archived Conversations Reactivate Conversation

Adding Conversation to Archived Conversations Reactivate Conversation Adding Conversation to Deleted Conversations Archived Conversations Conversation Detail

Dashboard

2

Changing Language Dashboard

Dashboard Changing Language

Integration

12

Subcategories New Popular

Cognitive Service Settings Dynamics 365 CE Settings Power Platform Smart Message Settings

Deleting a Cognitive Service Setting Updating a Cognitive Service Settings Cognitive Service Settings Index Page Creating a Cognitive Service Settings Deleting a Smart Message Service Setting

1. Dynamics 365 CE and Power Platform Settings Main Screen Deleting a Cognitive Service Setting 2. Creating a Dynamics 365 CE and Power Platform Setting 3. Deleting a Dynamics 365 CE and Power Platform Setting Add New Channel Provider in Dynamics 365 CE and Power Platform

Links

5

Import Links with Excel Deleting a Link Updating a Link Creating a Link Link Management

Link Management Creating a Link Updating a Link Deleting a Link Import Links with Excel

Login

3

Subcategories New Popular

Password Registration

Forgot My Password Register to Demo Login to Flexxii

Login to Flexxii Register to Demo Forgot My Password

Quick Replies

4

Deleting a Quick Reply Updating a Quick Reply Creating a Quick Reply Quick Replies Management

Quick Replies Management Creating a Quick Reply Updating a Quick Reply Deleting a Quick Reply

Smart Buttons

4

Deleting a Smart Button Updating Smart Button Creating a Smart Button Smart Buttons Management

Smart Buttons Management Creating a Smart Button Updating Smart Button Deleting a Smart Button

Smart Panel

5

Adding the Smart Panel on Your Site Deleting a Smart Panel Updating Smart Panel Creating Smart Panel Smart Panel Management

Smart Panel Management Creating Smart Panel Updating Smart Panel Deleting a Smart Panel Adding the Smart Panel on Your Site

Smart Replies

4

Deleting a Smart Reply Updating a Smart Reply Creating a Smart Reply Smart Reply Management

Smart Reply Management Creating a Smart Reply Updating a Smart Reply Deleting a Smart Reply

Smart Surveys

6

Viewing Statistics of Smart Surveys Smart Survey Widget Updating a Smart Survey Deleting a Smart Survey Creating a Smart Panel

Smart Survey Management Creating a Smart Panel Updating a Smart Survey Deleting a Smart Survey Smart Survey Widget

Subscribers

10

Showing Widget Actions of Subscriber Show All Documents Viewing Subscriber's Deleted Conversations Viewing Subscriber's Archived Conversations Viewing Subscriber's Closed Conversations

Subscriber Management Creating a Subscriber Updating Subscribers Deleting a Subscriber Viewing Subscriber's Active Conversations

Tag

4

Deleting a Tag Updating a Tag Creating a Tag Tag Management

Tag Management Creating a Tag Updating a Tag Deleting a Tag

User Menu

3

Logging Out of the System “Settings” Page “My Account” Page

“My Account” Page “Settings” Page Logging Out of the System